Takween’s mission focuses on innovative and concrete solutions that have been researched, tested and implemented to meet the needs of communities and their specific built environments to achieve inclusive urban spaces that will thrive for generations to come. With this mission, Takween aims to improve the quality for inhabitants living in cities across Egypt and the Middle East.
Project Manager (Tourism Marketing and Promotion)
Cairo, Esna, and Luxor
Saturday, January 14, 2023
About the job
In January 2021, Takween embarked on a new USAID-funded project, "VISIT-Esna," in the City of Esna (Luxor Governorate.) The project aims to put Esna on the tourism map through a number of heritage conservation, marketing, and economic interventions.
Takween is actively seeking a seasoned, highly creative, and innovative Project Manager (Marketing and Promotion) to be responsible for prompting the City of Esna as a unique and prime tourist destination – leading to increased economic benefits to the local community from tourism development activities through improved employment and business opportunities and better revenue retention at the local level.
The Project Manager (Tourism Marketing and Promotion) is expected to develop an in-depth understanding of the needs of the cultural tourism sector stakeholders (including public and private institutions, tour operators, foreign and domestic visitors, and local community) regarding the City of Esna. S/he will work on the establishment, marketing, and promotion of a new perception of Esna's diverse cultural heritage assets and its tourism offerings --as a unique and prime tourist destination-- among different stakeholders resulting in increased number of visitors and tourism revenues.
Key Result Areas
Program Management / Technical Responsibilities
Provide technical leadership and implementation support to the project management to develop an effective Cultural Tourism Marketing and Promotion Strategy for Esna that achieves the project goal and objectives through research, field surveys, assessments, preparation of development scenarios, suggestion of effective and up-to-date tourism marketing and promotion methods, and establishment of feedback mechanisms to continuously improve the promotion of Esna's image and tourism offerings;
Manage, in collaboration with the other project management team members, the implementation of the recommendations and action plans of the i) Tourism Competitiveness Plan (TCP) and ii) Tourism Marketing and Promotion Plan (TMPP) produced by the project with the aim to map Esna’s cultural tourism Value Chain and promote the city as a unique tourist destination;
Establish connections with the sector's public and private actors to integrate the TMPP into their tourism promotion campaigns;
Collaborate with the different stakeholders to upgrade Esna's existing offerings (tourism products, itineraries, and sites); develop new offerings (based on the TMPP); promote them among specialized domestic and international tour operators; and collect feedback from the different stakeholders (operators, visitors, local businesses, etc.) to improve Esna's image as a unique tourist destination;
Regularly update the TMPP to keep pace with the market needs; develop KPIs to monitor the achievement of its objectives; assess the impact of the TMPP implementation, and resolve issues and initiate appropriate corrective actions to achieve the marketing and promotion objectives;
Manage the development and implementation of programs, events, and materials to promote Esna's cultural heritage assets, including promotional videos on tourism attractions and cultural heritage assets; print materials (brochures, tourist maps, flyers, etc.); digital promotion tools; Social Media campaigns; and public events and exhibitions;
Manage the establishment, promotion, and expansion of the project and Esna's presence (as a tourist destination) in conventional media (T.V., Radio, Newspapers, etc.); Social Media; tourism-related digital platforms; as well as presence in tourism promotion related events;
Identify new avenues, for reaching priority audiences, build relationships with key stakeholders to efficiently market Esna and increase quality visits to its attractions;
Drive exposure to Esna through the development and implementation of "Influencer Programs" and local trips to Esna;
Develop and manage –in participation with relevant experts—capacity development activities for the local stakeholders on conventional and digital tourism marketing and promotion principles, skills, and tools;
Develop and implement –in collaboration with the project's Community and Government Liaison team-- community awareness campaigns on cultural heritage and tourism aspects, including a School Visits Program, local community awareness campaigns, and other relevant events;
Facilitate the establishment of a local tourism marketing, promotion, and service entity (or establish partnership with an existing one), including the development of a "Local Guides and Destination Management Program", and mentor the tourism entity to market and promote Esna as a unique tourism destination and provide quality services to the city visitors;
Administrative and Financial Management
Monitor and approve in cooperation with the Financial Department all administrative and financial processes and procedures related to the project's relevant activities including procurement procedures and approval of contracts and consultants' payments to monitor and control expenditure - all in compliance with Takween and the donor's policies and procedures;
Human Resource Management
Manage the project-related staff to achieve the project objectives, develop staff training plans, approve their workplans, and approve their related HR paperwork and documents - all in compliance with Takween and the donor's policies and procedures;
Communication and Reporting
Track and report to the Program Director in coordination with the Grant and Reporting Officer and the Financial Department technical and financial progress of the project-related activities through production and tracking of time schedules and financial tracking tools to ensure the preparation and timely submission of progress and final reports;
Attend and conduct regular coordination meetings with project staff, consultants, donors, clients, and beneficiariesas required; and report on a regular basis progress of activities to the Program Director to ensure the timely and coordinated implementation of project activities;
Collaborate with the project donors' communication teams to promote the project activities and to ensurecompliance with the donors' branding and marking requirements;
Assistance to Higher Management Levels
Assist the Program Director and the Grant and Reporting Officer in preparation of relevant Monitoring, Evaluation and Evaluation (MEL) reports, site visits, project presentations, and any related communication materials required for the good communication of the project objectives, policies, activities and achievements to higher management and different stakeholders;
Assist the Program Director in achieving the project objectives through: i) dissemination and awareness activities; and ii) technical capacity building of the project-related staff to assist in achieving long-term sustainability of the project activities;
Assess and control risk, forecast potential opportunities and threats facing the implementation of the project relevant activities, and provide the Program Director with necessary advice to ensure that proper actions and preventive measures are timely taken;
Graduate degree in Tourism and Hospitality, Communication, or relevant degree;
Master's degree in a related field;
10-15 years of experience in cultural tourism marketing and promotion, including at least 5-7 years in leading management positions (handling projects from conception to completion);
Experience working with the Government of Egypt entities (at a senior level), CSOs, and donor organizations (preferably USAID) in similar projects, preferably in Upper Egypt;
In-depth understanding of the cultural tourism and hospitality sector and its ecosystem (on the local, national, and international levels) in Egypt (with special emphasis on FIT);
Experience in the development and implementation of cultural tourism marketing and promotion strategies, activities, and tools (conventional and digital such as Social Media, tourism digital platforms, etc.);
Fluency in oral and written Arabic and English is a must;
Solid understanding of the latest effective trends of tourism marketing and promotion trends and approaches;
Excellent planning and organizational skills and ability to work independently on a wide range of assignments/tasks;
Excellent presentation, negotiation, and verbal / written communication skills;
Critical thinking skills - able to understand situations and problems, identify cause and effect relationships and develop effective strategies;
Good intercultural skills and ability to work in a multicultural team.
Excellent working knowledge of MS Office (Word, Excel, and PowerPoint).
Creativity, innovation, and strategic thinking;
Ability to work under high pressure and carry out multi-tasks in simultaneous projects;
Self-motivation and willingness to learn;
Teamwork abilities and work collaboratively with other stakeholders and staff members;
Accountability and high commitment to the company's quality standards and code of ethics;
The Project Manager (Marketing and Promotion) will work in Cairo, Esna, and Luxor; and should have the ability and willingness to travel to these locations as required.
Takween Integrated Community Development (Takween) is an urban development firm established in 2009 in Egypt by a dynamic team with extensive experience in response to a foreseen growing demand for innovative urban solutions in a world where it is predicted that by 2030, 60% of the world's inhabitants will be living in urban centers. Takween specializes in the development of integrated packages in urban development services and solutions to support and complement efforts of tackling urban challenges. Takween provides project planning, design, and implementation services to a range of local and international clients. Takween fields of interventions include integrated urban development and upgrading, heritage management and conservation, community development and mobilization, participatory design and planning, and construction activities.